Last updated: September 11, 2024
Thank you for shopping at mithcreation.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to mithcreation, Marvella D405 Lodha palava downtown dombivali east.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to mithcreation, accessible from https://www.mithcreation.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: info@mithcreation.com
- By phone number: 9076260366
Returns & Refunds Policy
We want you to love your MithCreation purchase! If for any reason you are not completely satisfied, we accept returns within 15 days of receipt, provided the item is unused, in its original packaging, and in the same condition as when it was shipped. To initiate a return, please contact our customer service team at info@mithcreation.com with your order details, and we will guide you through the process.
1. Items must be in new, unworn condition.
2. Custom or personalized products are non-returnable unless they arrive damaged.
3. Sale items are final and cannot be returned.
4. Shipping costs for returns are non-refundable, except in cases where the item is damaged or defective.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you haven’t received a refund after this time, first check your bank account again, then contact your bank. If you still have issues, please reach out to us at info@mithuncreation.com for further assistance.
Only regular-priced items are eligible for a refund. Unfortunately, sale items or gift cards cannot be refunded.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
405 – MARVELLA D WING, TALOJA MIDC,
LODHA PALAVA DOWNTOWN DOMBIVALI EAST,
MAHARASHTRA- 421204
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: info@mithcreation.com
- By phone number: 9076260366